Pre-order items have later ship dates listed on their product pages. If your order includes in-stock and pre-order items, we may ship together on the latest date unless you request split shipping (additional postage may apply).

If your order hasn’t shipped yet

Email info@whiskerversecomics.store with your order number and request.

Sometimes! Email us with details and we’ll let you know what’s possible.

We currently ship across Australia.

Orders are typically packed within 2–4 business days. Most parcels arrive within 3–8 business days after dispatch. Remote areas and peak seasons may take longer.

Yes — you’ll receive a shipping confirmation email with a tracking link. It may take up to 24 hours to activate.

If ATL is selected or provided by the courier, parcels may be left in a safe place. We aren’t liable for loss/theft after carrier delivery confirmation.

A curated bundle that may include a printed comic, digital access, lore cards, stickers, and a small collectible. Contents may vary by drop; see the product page for exact inclusions.

Unused, unopened candles are returnable within 14 days (change of mind). Minor cosmetic variations (e.g., frosting) are normal for hand-poured items. If damaged in transit, email photos within 7 days and we’ll help under ACL.

Digital issues are delivered via email with a download link after payment is confirmed. They’re non-refundable once delivered, except where required by law or if the file is defective (we’ll replace it).

Yes! Look for limited drops on the product page. These may have numbered prints, signatures, or exclusive extras.

We accept returns of unused, unopened physical merchandise within 14 days (change of mind). See our full Returns & Refunds.

Email info@whiskerversecomics.store within 7 days with your order number and clear photos of the packaging and affected item(s).

For faster service, return the item (if eligible) and place a new order for the size/variant you want.

Once we receive and inspect your return, approved refunds are initiated within 3–5 business days. Your bank may take additional time to post the credit.